Job Description

About Avaya

Businesses are built by the experiences they provide, and every day, millions of those experiences are delivered by Avaya. Organizations trust Avaya to provide innovative solutions for some of their most important ambitions and challenges, giving them the freedom to engage their customers and employees in ways that deliver the greatest business benefits.

Avaya contact center and communications solutions help power immersive, personalized, and unforgettable customer experiences that drive business momentum. With the freedom to choose their journey, there’s no limit to the experiences Avaya customers can create.

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Description

The Avaya Tax team 

Avaya’s tax team is based in NJ, USA with an excellent reputation across the organization. The tax team works closely with the controllership team, as well as other core functions. As part of a small & friendly tax team, you will have the ability to ‘make a difference’ and support the business to enable execution of Avaya’s strategic growth plans.  

About the Role 

This is an integral role, with the key focus on ownership of all US indirect tax matters, including S&U, property taxes, and regulatory taxes.  

Core responsibilities: 

• Lead all US indirect tax matters (including: compliance, documentation, audit defense, & reserve analysis). 
• Prime focus on US S&U, with responsibility for US property taxes and US Federal & State Regulatory Taxes. 
• Manage outsourced US indirect tax compliance process and coordinate review & filing of all indirect tax returns. 
• Develop, maintain, implement and improve processes, policies and guidelines to manage indirect tax risks & compliance. 
• Lead/manage all S&U tax audits, including managing relationship with tax auditors and provision of data. 
• Management of the indirect tax exemption certificate processes (work undertaken by Avaya Customer Master Data team). 
• Providing business support on indirect tax matters (e.g. new commercial structures, taxation of new offerings, customer/supplier queries). 
• Manage the Company’s S&U reconciliations and indirect tax reserve analysis on a quarterly basis. 
• Approval of payments related to indirect tax filings. 
• Support indirect tax technology changes (including Vertex). 
• Day to day management of indirect senior.
• Manage use of external advisors. 

About You

The successful candidate must be inquisitive, enthusiastic, enjoy working hard and being continually challenged, demonstrate sound judgment and have the ability to collaborate cross-functionally with people at all levels inside and outside Avaya. 

Core skills & experience: 

• Strong written and oral communication skills 
• Organized, analytical and a team player 
• Move easily between big picture thinking and managing relevant detail 
• Deal effectively with ambiguous and unstructured problems and situations 
• Self motivated, with ability to lead  
• Proven ability to prioritize, problem solve, make recommendations and implement solutions 
• US S&U/indirect taxes practical and technical tax expertise (7-10+ years of experience preferred) 
• Experience with automation of indirect tax processes (preferred) 
• US Telecoms Regulatory Tax experience (preferred) 
• International indirect tax exposure (preferred) 
• College degree in Finance/Accounting related discipline (preferred) 
• Experience with Vertex & SAP (preferred) 

Compensation Range $140-189K plus bonus and benefits

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Education

Bachelor degree or equivalent experience

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Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason. You may also review the Avaya Global Privacy Policy (accessible at and applicable Privacy Statement relevant to this job posting (accessible at

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