Job Description
Company Federal Reserve Bank of Philadelphia The Federal Reserve Bank of Philadelphia is one of the 12 regional Reserve Banks that, together with the Board of Governors in Washington, D.C., make up the Federal Reserve System. It helps formulate and implement monetary policy, supervises banks and bank and savings and loan holding companies, and provides financial services to depository institutions and the federal government. The Federal Reserve Bank of Philadelphia serves eastern and central Pennsylvania, southern New Jersey, and Delaware. You are responsible for ensuring visual and graphic representation of the Bank’s brand and for helping to create compelling static and interactive data visualizations for our users. You support and assist business lines by designing friendly and usable creative technology solutions that meet the business needs. You will produce artifacts used by developers of user interfaces across a variety of platforms. You also help the team with digital design, production and related processes, while working closely and collaboratively with data and analytics specialist, products owners, content providers, web developers, writers, editors, designers, project managers, IT staff, and other Federal Reserve System staff. You will work within a mission-driven organization that values accountability, excellence, inclusion, innovation, integrity, and service. You will report to the Manager of Creative Solutions.
Job Description What Will You Do: - Execute design from requirements gathering, to concepts, to handoff to developers
- Create user flows, wireframes, visual designs, site maps, storyboards, low- and high-fidelity prototypes, and add to style guides and component libraries
- Conduct stakeholder presentations and design/prototype reviews
- Design artifacts (wireframes, etc.) that work on various browsers and devices
- Produce designs that are compliant with current web accessibility guidelines
- Enforce adherence to style standards, actively participates in all phases of the product lifecycle, including product ideation, user persona definition, user interviews, requirements gathering, cross-discipline UX design sessions, usability testing, and data analytics
- Help maintain a cohesive Style Guide for digital media across the Bank’s internal and external digital properties
- Oversee design for web enhancements, supporting images, and other visual content, ensuring a user-centric design perspective
- Incorporate user-interface (UI) and user-experience (UX) best-practices into design and production, including where appropriate usability testing and other user research programs to inform user-centric design
- Lead design and wireframe reviews and prototyping processes, proposing design solutions to increase engagement, and as appropriate, conversion
- Assess new digital communications technologies and their impact on visual content strategy and delivery; offer recommendations and work with internal and external experts to provide effective traditional and digital creative services across the Bank
- Conceptualize and articulate strong, user-centered, and delightful interactions, while balancing the needs of the business and the capabilities of technology
- Exhibit product ownership, present work and rationale to stakeholders, and be accountable to timelines and project needs
- Assist on analysis initiatives, which may include executing surveys, compiling and analyzing research results, and drafting implementation plans
- Performs other related duties as assigned.
Subordinates: None Scope Measurements: None
What You Have Education and Experience: - Bachelor of Arts degree in Graphic Design, Interaction Design or field related to visual information design
- Minimum of 3 years of related work experience
- Experience using wire-framing techniques to show navigation, user flow, and interaction details
- Experience with user research and stakeholder requirements gathering
- Minimum of 3 years’ experience in graphic design, including experience with data presentation and visualization
- Minimum of 3 years’ experience designing enterprise sites and applications, responsive interfaces (including optimization for mobile and tablet), email campaigns, and other user experiences (UX) and interaction
- Minimum of 3 years’ experience implementing designs and creating test-ready prototypes in an agile development environment
- An online portfolio demonstrating strong visual design experience, as well as expertise in user-centric, interactive design for web and mobile platforms
- Experience with Adobe Creative Suite (Photoshop, Illustrator, InDesign, XD)
- Experience with prototyping tools (e.g.: Figma, Sketch, Axure, Balsamiq, invisionapp)
Knowledge and Skills: - Detailed knowledge of fundamental design principles that affect typography, color use, composition, use of space, and presentation of information
- Solid knowledge of interactive and static data visualization and how it applies to creating impactful visual designs
- Intimate familiarity with web accessibility guidelines
- Knowledge of HTML, CSS and Javascript design patterns and libraries
- Professional interpersonal skills, written and verbal communication
- Ability to prioritize, estimate work, and manage multiple milestones and projects efficiently
Other Requirements: None Physical Requirements: None The salary grade for this position is 13. Final salary and offer will be determined by the applicant’s background, experience, and skills, and internal equity and alignment with market data. We offer a great benefits package that features:
- Medical (4 options), Prescription, Dental (3 options), and Vision Insurance with no waiting period
- 401k/Thrift Plan with generous employer match
- Employer-funded Pension Plan
- Paid Vacation/Sick Time & Holidays
- Monthly $100 Commuter Allowance
- Flexible Spending Accounts and Healthcare Spending Accounts
- Flexible Work Schedule available in most departments
- Life Insurance and Long Term Disability Insurance
- Tuition Reimbursement (undergraduate and graduate)
- Parental Leave
- Free onsite 24/7 Fitness Center including training classes, Peloton bikes and locker room / shower facilities
- Onsite Cafeteria & Coffee Shop
- Additional Convenience Benefits, Discounts and More…
Additional Information: - The Federal Reserve Bank of Philadelphia takes your information privacy seriously. Federal Reserve Bank of Philadelphia staff will only email you from the “@phil.frb.org” domain or through the Workday system “[email protected]”. If you are initially contacted by phone, feel free to request that the caller provide you with their email address to validate their identity. If you have any questions about the validity of someone who contacts you regarding this position, please email the Talent Acquisition team at [email protected].
- The Federal Reserve Bank of Philadelphia believes that diversity, equity and inclusion among our employees is essential to our success as an organization, and we want to recruit, develop and retain the most accomplished people from a diverse candidate pool. To support a workplace culture of belonging, we offer eight employee resource groups (ERGs) and a 100 percent rating on the Human Rights Campaign (HRC) Corporate Equality Index. The Federal Reserve Bank of Philadelphia is proud to be an equal opportunity workplace.
- We have eight employee resource groups (ERGs) to support a diverse workforce. Abilities (supporting disabilities and allies), African Heritage, Asian-Pacific, Freedom (supporting LQBTQ+ and allies), Talent Forward (supporting career growth), Women United, Working Families and Veterans. ERGs are open to all employees.
- We will ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job responsibilities, and to receive other benefits and privileges of employment.
- All Federal Reserve Bank of Philadelphia employees must comply with the Bank's ethics rules, which generally prohibit employees, their spouses/domestic partners, and minor children from owning securities, such as stock, of banks or savings associations or their affiliates, such as bank holding companies and savings and loan holding companies. If you or your spouse/domestic partner or minor child own such securities and would not be willing or able to divest them if you accepted an offer of Bank employment, you should raise this issue with the Recruiter for this posting, who can provide you contact information for our ethics officer if necessary. You should review the Bank's Employee Code of Conduct to ensure compliance with conflict of interest rules and personal investment restrictions.
- Background investigations and drug testing are required for all new hires as a condition of employment, after the job offer is made. Candidates for positions deemed as "safety sensitive" will also be screened for the presence of marijuana. Employment may not begin until the Bank accepts the results of the background investigation.
- All employees will be subject to FBI fingerprint / criminal background and Patriot Act/ Office of Foreign Assets Control (OFAC) watch list checks at least once every five years.
- Certain eligibility rules apply. You will provide work authorization to prove your eligibility to work in the United States.
- The above statements are intended to describe the general nature, level of work and the requirements of this position. They are not intended to be an exhaustive list of all responsibilities associated with this position or the personnel so classified. While this job description is intended to be an accurate reflection of this position, management reserves the right to revise this or any job description at its discretion at any time.
- This is NOT a 100% remote opportunity. You will be available to work on-site in at least a hybrid capacity.
- Learn more about the Philly Fed and its culture. Learn more about working for the Philly Fed.
Full Time / Part Time Full time Regular / Temporary Regular Job Exempt (Yes / No) Yes Job Category Communications/Public Relations Work Shift First (United States of America) The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences. Always verify and apply to jobs on Federal Reserve System Careers ( or through verified Federal Reserve Bank social media channels. Privacy Notice
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Job Tags
Holiday work, Full time, Temporary work, Work experience placement, Bank staff, Flexible hours, Shift work,