Job Description

Who We Are…

Wherever there is legalized gambling, jurisdictions have a set of regulations by which manufacturers and operators must adhere to. Any game or system that is released to the public must be able to show that it conforms to the required regulations. To do this, the system must be tested. This is where we come in. Since 1989, Gaming Laboratories International (GLI) has been the global leader in the testing and certification of gaming devices and systems. We are proud of our stability and history of world-class customer service delivery to our jurisdictions worldwide.

Why You Should Work Here…

Our employees are at the heart of everything we do, which is why they are our biggest investment. We offer competitive salaries, top-notch benefits, and a company culture focused on employee development and career enhancement.

The Technical Compliance Engineer provides technical consulting services to regulators, manufacturers, and Engineering staff. This position is responsible for the review and evaluation of technical matters related to gaming technical compliance. The team acts as a technical conduit between the regulators and laboratory testing or the “lab mechanics” that ensures tests are performed correctly, to the regulator’s expectations. Technical Compliance Engineers are advisors on technical gaming regulations both internally and externally.

What You Will Accomplish…

As a Technical Compliance Engineer, you not only get to review and understand gaming regulations and new technology firsthand, but you also get an opportunity to learn beyond the function of testing and become an industry expert. As a Technical Compliance Engineer, you will focus on the following…

Analyzing gaming technology. The Compliance team works on technical and regulatory analysis for various technologies used in the gaming space, such as sports wagering, fantasy sports, skill games, blockchain technology, social games, virtual currencies, cryptographic RNG’s, internet gaming, network security, new concepts for slot games, etc.

Maintaining set of global gaming regulations and technical standards for 700+ unique regulatory jurisdictions and monitoring changes to regulations that impact technical requirements.

Meeting regulators in person and teaching them about gaming technology. GLI has created a foundation of training modules to educate our clients on gaming technology, a sampling would include: Slot 101; Progressive Systems; Mobile Gaming Systems, Network Risk Assessments; Internet Gaming Fundamentals, etc.

Attending Seminars and Conferences: The Technical Compliance team members often serve as technology experts to support the industry. Our roles have spanned from being presenters, panelists, moderators with audiences from within the industry, government, and universities

Responsibilities

Duties & Responsibilities include, but not limited to:

• Provide customer service/support to regulators and suppliers
• Conduct evaluations of submission files, identifying any areas of regulatory concern and providing related determinations. This includes but is not limited to:
• Handling Incoming Review / Critical modifications
• Performing Outgoing Reviews / Technical Evaluations
• Performing Issues/Bugs Evaluations
• Development of Certification Report Disclosures
• Evaluate documentation related to submissions/testing and demonstrate a basic level of understanding of gaming product(s)
• Responsible for maintaining current regulations, jurisdictional profiles
• Maintains working knowledge of common industry technical standards and minimum internal controls for assigned jurisdictions
• Maintains familiarization with GLI Standard Series and Evolution and jurisdictional process changes
• Perform reviews from a regulatory compliance stance on new verification utilities & procedures
• Develop/maintain internal procedural documentation, coversheets, forms and test scripts
• Work with the Engineering groups in various offices on regulatory technical questions and issues
• Provide technical training and/or workshops to internal/external customers
• Use of JIRA to keep track of current projects
• Provide support to Development staff
• Has superior knowledge of common industry technical standards, including but not limited to the GLI Standards.
• Has advanced knowledge of current regulations and certification processes for assigned jurisdictions.
• Ability to use JIRA to keep track of current assignments and perform advanced JQL searches to find relevant historical determinations.
• Handles the first review of all forensic submissions, forensic reports, and new technology approvals.
• Possesses an advanced knowledge of Evolution test case structure and TCM.
• Superior knowledge of Evolution, JIRA, Unified Database, CRM, etc.
• Handle Special Projects as needed and assigned

Experience, Education, Skills, And Credentials

• Four-year degree in computer science, electrical engineering, computer engineering or equivalent technical background. Formal training, experience, or demonstrated competency may be evaluated and considered acceptable in lieu of the educational requirements.
• Must be bilingual in Portuguese OR Spanish
• Must have iGaming/Sports Betting experience
• Must possess good analytical skills
• Must have great written and oral communication skills, including a passion for customer service
• Must have the ability to quickly assess issues, find solutions, and analyze the results
• Must have the ability to multi-task and work as part of a team
• Must have Intermediate knowledge of Microsoft Office
• Must have a valid Driver’s License
• Must be available for travel up to 10%

Location: On-site in one of our offices in Lakewood, NJ, Wheat Ridge, CO, Or Las Vegas, NV

Schedule: Normal hours are Monday through Friday, 40 hours per week.

Salary Range: $38.71 hourly ($80,535 annually)

Benefits

• Comprehensive Health, Dental, and Vision Insurance
• Optional Health and Flexible Savings Accounts
• 100% Employer Paid Life and Disability Insurance
• 20 Days Paid Time Off (per year)
• 401K Savings Plan with 100% match up to 3% of your salary
• Annual Discretionary Bonus
• Anniversary Reward Bonus
• Educational Assistance Program
• Additional Mental Health Benefits through our Employee Assistance Program
• Voluntary Pet, Accident, and Critical Event Insurance

Gaming Laboratories International (GLI) is a gaming company. Any of our employees may be required to obtain a gaming license within one or all of the gaming jurisdictions. If you are requested by GLI to obtain a gaming license, your continued employment may be contingent on your ability to obtain that gaming license.

This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The incumbent may be requested to perform other job-related tasks and responsibilities in addition to those stated above.

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