Job Description

RCG is a growing federal contracting company and Certified™ as a Great Place to Work®. We are currently seeking a SENIOR SYSTEM ADMINISTRATOR with a Top Secret clearance to support Cybersecurity Operations at our Government client site in Washington, DC. On-site ONLY. Limited telework may be available with consent of the customer.

Due to security requirements, all successful candidates will have an active TOP SECRET security clearance, with Sensitive Comparted Information (SCI) Clearance, or the ability to obtain the SCI Clearance.

Job Responsibilities/Duties:

Provide server administration and management for virtual and physical servers. Services focus on building, documenting, operating, maintaining, and sustaining enterprise, regional, and local physical and virtual servers supporting mission and business applications and systems, as well as the underlying shared application and infrastructure services. Services include, but are not limited to:

• Installing, configuring, and maintaining servers or other computer systems.
• Documenting computer hardware, system support, and/or diagnostic software, and configuration settings for the full life cycle of the delivered capability;
• Planning for and responding to service outages and other problems.
• Installing system upgrades, managing system resources, and optimizing system performance.
• Performing system startup, shutdown, diagnostics, file management, user and group setups, and determination of login scripts.
• Assisting in the coordination of system downtime planned for maintenance, system patches, upgrades, and new releases.
• Performing data and file storage administration and related functions including provisioning and monitoring backups and restorations.
• Provide service desk support or IT operational support to the customers as required.

• Consulting on computer problems beyond the knowledge of the customer and technical support staff.
• Administer and monitor all installed systems and infrastructure.
• Installing, configuring, testing, and maintaining integrity of the operating systems environment, application software and system management tools.
• Performs systems maintenance tasks, such as system back-up, recovery, and file maintenance.
• Ensure the highest levels of systems and infrastructure availability.
• Monitors and maintains software licensing and maintenance agreements.
• Monitors system configuration to ensure data integrity.
• Provides first level response for technical issues and requests regarding hardware, software, printers, and connectivity issues; Includes desk-side, telephone, and email support for onsite and remote users.
• Manages user accounts, groups, and permissions on Government classified systems.
• Perform Database Administrator duties.
• Work with Senior Systems Engineer with researching new technologies to support analysis of existing systems.
• Support the installation, optimization, integration, troubleshooting, backup, recovery, modification, security, and upgrading of IT systems and components to provide services that enable customers to effectively apply IT to our client’s business requirements.
• Provide direct support in the day-to-day operations on network hardware and operating systems; duties include evaluation of system utilization, monitoring response time and primary support for detection and correction of operational problems.
• Coordinate and/or perform additions and changes to network hardware and operating systems and attached devices; includes investigation, analysis, recommendation, configuration, installation and testing of new network hardware and software.
• Assist with the requirements, implementation plan and Standard Operating procedures (SOPs) associated with system implementation and operation. assist with the documentation, deployment, and administration of redundant classified IT systems.
• Administer resources hosted on servers such as file shares and applications. Analyze IT issues, evaluate alternatives and make logical recommendations based on findings.
• Define problems, collect data, establish facts, and draw conclusions.
• Manage enterprise class hardware (IBM, Dell, CISCO, servers, database Libraries, Ethernet/FC Switches, storage arrays).
• Administer the client’s Microsoft Exchange environment, Active Directory, document management system, and all associated sub-systems.
• Perform system maintenance in accordance with established schedules and best practices.
• Monitor, secure, identify, and qualify system patches/updates for consideration.
• Install, update, and maintain supported systems as necessary. Perform security audits, report findings, and take corrective action.
• Troubleshoots at the physical level of the network, working with network measurement hardware and software, as well as physical checking and testing of hardware devices, at the logical level working with communication protocols.
• Participate in planning design, technical review and implementation for new Virtual Desktop Infrastructure hardware and network operating systems for voice and data communication networks.
• Build servers with standard build guidelines, harden and work with Information Assurance to remediate findings after IT Security scans.
• Attend Authorized Outage, Firewall Change Request, and Root Cause Change Control Board as required.
• Maintain network infrastructure standards. Maintain security audit and logging information on all classified networked and standalone computers as directed by the Information Systems Security Manager.
• Provide technical consultation, training, and support to IT staff as designated by the director.
• Coordinate engineering reviews and support technical meetings with stakeholders, users, and development contractors.
• Provide continuous monitoring scanning results of all managed assets.
• Provide a report using an agreed upon format containing the results of an asset inventory performed for all managed assets/systems.
• Provide any other report, documentation, or materials related to the managed assets/systems.

Requirements:

• DoD Top Secret clearance, with SCI eligibility.
• Possess 8+ years’ experience in information technology (IT), cybersecurity, or related field.
• Must possess one of the following Microsoft certifications: Microsoft Certified IT Professional (MCITP), Microsoft Certified Solutions Expert (MCSE) or Microsoft Certified Solutions Associate (MCSA).
• Information Technology Infrastructure Library (ITIL) 4 Foundation certification must be completed within 6 months
• Excellent English language communication skills, both verbal and written.
• Possesses, demonstrates, and relies on experience and judgment to plan and accomplish goals.

Physical Demands: Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

RCG, Inc. does not discriminate against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, sexual orientation/gender identity, or national origin.

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