Job Description

MarginEdge is seeking a creative and passionate Senior Product Designer to join our growing team. We’re on a mission to help restaurant owners and operators streamline operations and save valuable time and money so they can focus their energy on food and hospitality (i.e. why they got in the biz). Our commitment extends beyond incremental improvements; we aspire to make a meaningful impact.

As a Senior Product Designer at MarginEdge, you’ll take the lead in creating designs that help restaurant teams work smarter. Collaborating closely with your triad, you’ll build intuitive interfaces that turn complex data into straightforward and delightful solutions. From conducting user research to developing workflows, wireframes, and prototypes, you’ll own every step of the design process. You’ll also play a key role in driving growth and retention while fostering a culture of creativity, collaboration, and innovation. If you love working with amazing people and designing empathetic products, [me] is for you!

This position is hybrid, located in Arlington, VA, and offers a blend of remote work and in-office collaboration. While much of the work can be done from home, candidates should be able to join us on-site as needed to support team collaboration and strategic planning.

MarginEdge: Where hospitality meets technology

As a team built by former (and current!) restaurant operators, our mission is to bring operators the same energy, attention to detail, and passion that they bring to their guests. Our culture is deeply rooted in service, partially because that’s where so many of our team come from (including everyone on our Business Development team), but also because we believe it is just the right way to run a business. We design our software with profound empathy for the complexity of running a restaurant, and the goal of making the magic just a little easier for operators by taking the complex (read: very annoying) back office tasks off their plate, while empowering them with real-time data.

Our founders share a deep history in both owning and operating restaurants and in building successful tech companies. We are venture-backed and serve 8,000+ restaurants across the US and Canada.

We enable restaurants to make magic while knowing we are doing the same for them.

We have the utmost respect for our clients and because of this, we are unable to hire their current employees.

What type of responsibilities will I have?

• Communicate your design thinking through wireframes, prototypes, user flows, mockups, and high-fidelity visual designs

• Advocate for design and UX best practices, collaborating with designers to ensure consistency, think through complex problems, and create efficiency in our design processes & frameworks

• Partner with product management, engineering and cross-functional partners to prioritize, define, and launch initiatives that balance MarginEdge’s business objectives with customer needs

• Embrace ambiguity, develop hypotheses, and establish clear success metrics to improve the discoverability and adoption of our features

• Leverage creative user research methods and data to uncover pain points and guide design decisions; and share those synthesized insights with the team to promote alignment and deepen empathy

• Contribute to strategic planning for design initiatives

What qualifications or skills are required?

• 6+ years as a UX or product designer in an agile environment

• Proficient with wireframing and prototyping tools

• Ability to combine interaction and visual design with research, strategy, and data to create elegant solutions

• Exceptional UX skills, with a strong understanding of common design patterns and the insight to know when to innovate beyond them

• Experience fostering collaboration across teams to build alignment on product strategy, design, functionality, and usability

• Knowledge of the capabilities and constraints of modern development methods, including web and native mobile applications

• Proven history of initiating user research using a variety of methods, with excellent decision-making skills to assess when research is needed

• A well-rounded portfolio of client work, demonstrating your user empathy and problem-solving skills

• A track record of optimizing workflows

Nice to Haves:

• Bachelor’s degree in Design, Computer Science, or a related field

• Experience with HTML, CSS, Javascript, Storybook, Tailwind, Jira

• Experience in a startup environment

• Experience working in or around the restaurant industry

What’s it like to work for MarginEdge?

Imagine the fun of a great restaurant - surrounded by a team of people (including some that you help to manage!) who care about hospitality, care about quality, and care about each other - then subtract the long nights, weekends, drunk customers at the bar...et voila, MarginEdge!

We work hard, we work fast and we fuel our work with a commitment of transparency from leadership, straight talk and trust between teams. We believe that the best people do their best work when they feel empowered - so whether you are remote or in our office (likely eating a catered lunch from our clients in our baller, brand new penthouse HQ in Ballston) you get to work with your manager to call your shot on what works best for you. Did we mention it has a full commercial kitchen and is walking distance (covered walking, that is) from the metro?

Benefits (Shut the Front Door, They are Amazing)
In order to fuel this rocket ship, we need to build a team as passionate about our work and product as we are. We believe that top talent (that’s you!) should feel deeply connected to their work, appreciated for the time they give to building our organization and have the balance necessary to give their best during work hours and all those after-hours too. We do this by offering a suite of kick ass benefits not only to be competitive and catch the eye of super smart people (that’s you again!) but also provide the foundation for a career you love and a life outside of work you love just as much.

• Unlimited Paid Time Off (and we mean it, we encourage your healthy work life balance!)
• Medical, Dental, Vision, and Short/Long-Term Disability Insurance (preventative care for the win)
• Health Savings Account with employer match (dependent upon your medical plan selection)
• Commuter benefits with employer contribution (excluding limos and helos - for now)
• Generous Life Insurance Plan
• Short- and Long-term Disability
• Company-Paid Holidays
• 401(k) and matching
• Stock Options to buy into everything we are doing to support this industry
• 12-week fully Paid Parental Leave
• Lunch catered twice a week at our HQ in Arlington (we exclusively cater from our clients, too!
• A wellness program that sponsors healthy activities such as step challenges and provides discounts to gyms and fitness classes.

Check out our 100% “Recommend to a Friend” rating from anonymous employee reviews on Glassdoor .

Oh, and our recognition in the Washington Post as a top small businesses to work for in 2021, 2022, 2023 and 2024!

And most important, what our customers think about our work on Capterra and G2 Crowd.

Our Fine Print is Bold: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran, marital, disability status or any other characteristic protected by law. You be you. While we are proudest of our commitment to exceptional culture and creating a truly excellent work environment, we see our benefits as an extension of that belief. Our benefits package is designed to be exceptionally competitive and a reflection of our commitment to a best-in-class workplace for all.

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