Job Description
Who we are:
Sierra Health Foundation is a private philanthropy with a mission to invest in and serve as a catalyst for ideas, partnerships, and programs that improve health and quality of life for all Californians. The foundation is committed to improving health outcomes and reducing health disparities through convening, educating, and strategic grant-making.
Sierra Health Foundation is an equal-opportunity employer; we value employees with diverse backgrounds, expressions, and experiences. The more diverse our team is, the stronger we’ll become. With the common goal of forging a new path to promote health, racial equity, and racial justice in our communities, we want and need a team that can bring their unique perspectives and stories to the table to best support our communities.
Position Overview: The Salesforce Administrator will be based out of the Sacramento office and will be responsible for the day-to-day configuration, support, maintenance, and improvement of our database. The Salesforce Administrator will identify, develop, and implement new processes while ensuring operational alignment. This role is part technical project manager, part administrator, part Salesforce analyst and 100% dedicated to our mission.
Sierra Health Foundation currently operates on a hybrid work schedule with core in-office days of Tuesdays, Wednesdays, and Thursdays, and optional telework on Mondays and Fridays.
Essential Duties and Responsibilities
- Serves as the system administrator for Salesforce
- Focus the Foundation and Center use of data for what best serves the mission
- Handle all administrative functions including but not limited to:
- User maintenance
- Modification of page layouts
- Generation of reports and dashboards
- Creation of new fields
- Applies project management oversight to Salesforce
- Evaluates and reports on Salesforce user performance.
- Gather detailed feedback and requests for improvements or changes to the system and implement changes as appropriate
- Maintain an understanding of Salesforce challenges and develop comprehensive solutions to address them
- Function as a subject matter expert and resource, especially as it relates to Salesforce. This requires attending meetings and conferences and giving presentations as well as reviewing articles and research.
- Automate processes using Salesforce tools such as process builder, flow automation, validation rules.
- Identify, install, and maintain appropriate apps from AppExchange for event management, mass email, document merge, and more.
- Train new users and grow the Salesforce skill set across the Foundation and Center.
- Document customizations made in Salesforce.
- Plan for upgrades, seasonal releases, and long-term projects.
- Actively participate in capturing, developing, sharing, and effectively using Salesforce knowledge.
- Perform other duties as assigned.
Supervisory Responsibilities
This position provides training, guidance, and support to staff but does not have supervisory responsibilities.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
- A bachelor’s degree in a related field or equivalent professional experience required.
- At least three (3) years related experience.
- Strong understanding of Salesforce platform, best practices, and functionality.
- Strong project management skills.
- Salesforce Admin (ADM201 and ADM211) certified preferred.
- Salesforce for Nonprofits Consultant certification preferred.
- AI Associate certification and Platform App Builder Certification desired.
- Familiarity working with nonprofit organizations and/or educational institutions preferred.
Language Skills
- Excellent oral and written communication skills, including public speaking, presentation, and group facilitation skills.
- Ability to effectively present information to top management, public groups and/or Board of Directors.
- The ability to speak, read, and write in another language is desirable.
Computer Skills
- Expert knowledge in Windows, Microsoft Office, Outlook, database software, and internet use.
- Must be proficient with cloud-based systems; examples include Salesforce, Concur, Zoom, Teams, Mailchimp and Constant Contact.
Other Skills and Abilities
- Passion for the Foundation’s mission is essential.
- Ability to work collaboratively with co-workers and organizational partners (i.e., effectively applying active listening, diplomacy, and consensus-building skills, negotiating roles and responsibilities with internal and external colleagues).
- Demonstrated ability to meet deadlines and handle and prioritize simultaneous requests.
- Creative and analytical thinker with strong problem-solving skills.
- Ability to assess the impact of new requirements on Salesforce and other integrated systems.
- Demonstrated ability to define problems, collect data, establish facts, and draw valid conclusions.
- Demonstrates flexibility and ability to perform in a fast-paced organization.
- Ability and willingness to travel.
Compensation
Sierra Health Foundation offers a competitive salary and benefits package. The hiring range for this position is $112,300.00 - $130,000.00 annually. As part of the Foundation’s commitment to compensation equality and transparency, our practice is not to consider salary counters above this hiring range.
Benefits
Sierra Health Foundation provides a generous benefits package, which includes Medical, Dental, Vision, Life AD&D, Short-Term and Long-Term Disability, as well as an Employee Assistance Program, Student Loan support, and discount program. Employees receive paid holidays, vacation, and sick leave. Retirement benefits are provided through our 401(k), which includes employer matching up to 6%. Additionally, we prioritize employee wellness by offering a Wellness Reimbursement program and wellness-paid time off throughout the year. Further details can be shared during the hiring process.
Job Tags
Holiday work, Full time, Temporary work, Seasonal work, Remote job, Monday to Friday,