Job Description

The biggest difference our customers and guests experience at  Fred Haas Nissan  is a dedicated staff of friendly, well-trained, and experienced employees. Reflecting the diversity of Houston today, the Fred Haas staff includes the best and the brightest of many different cultures, speaking many different languages. The result has been continuous recognition from the automotive industry in every aspect of the business.  Fred Haas Nissan is continuously  recognized by several industry awards as a leader among its peers.  Fred Haas Nissan  has a long-standing tradition of excellence and guest-satisfaction and we are seeking team members who have the highest level of integrity, are self-motivated and have a desire for a long-term career.  

Call Center Service Representative

Upto 60K+ earning potential!!  Our company has an outstanding opportunity for a results-focused, highly driven and experienced Call Center Service Representative.  The Call Center Service Representative will utilize superb communication skills and professionalism to perform and receive sales calls for dealership clients in conjunction with follow-up calls.

Job Responsibilities

• Receives inbound client calls for New and Used car sales
• Facilitates specific appointments for the Sales department
• Performs 100+ outbound sales calls as well as text/email
• Follows detailed scripts for inbound/outbound calling
• Confirms all scheduled appointments Follows up on 100% of “no show” client appointments
• Maintains defined call and appointment levels
• Attends weekly department meetings

EDUCATION and/or EXPERIENCE

High School Diploma or GED; or one to two years related experience and/or training; or equivalent combination of education and experience.

CERTIFICATES, LICENSES, REGISTRATIONS  (Including Driver's License)

PHYSICAL DEMANDS

 The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk, sit, and reach with hands and arms. The employee has frequent computer use. The employee is occasionally required to use hands to fingers. Specific vision abilities required by this job include close vision, color vision, peripheral vision,  and ability to adjust focus. 

Benefits include medical, vision and dental insurance, 401K retirement savings plan, Vacation time, holiday and sick leave, company paid continuing education and training.  Our company maintains a strong policy of equal employment opportunity for all associates.  We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.

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