Job Description

Eataly was founded in Italy in 2007 and has since expanded to more than 50 locations (and counting!) across the globe. Each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:

• EAT authentic Italian food at our restaurants, cafés and to-go counter
• SHOP a selection of high-quality Italian, local and homemade products
• LEARN through our classes and our team’s product knowledge

Job Description

This position is referred to as the Food & Beverage (F&B) Manager at Eataly. They direct the front of house operations of a single restaurant at an Eataly location, working with the front of house, back of house and QSR teams.

Reports to the Store Director and oversees the team of Restaurant Managers.

• Organizes and directs a store’s restaurant operations to maximize profitability while upholding the company’s mission, values, policies, quality and guest experience standards
• Sets departmental goals and leads a team of managers, working closely with each to understand operational needs, provide training and motivation, and encourage interdepartmental collaboration
• Assists with employee hiring, assignment, training, payroll, scheduling, evaluations and terminations
• Works the floor actively, applying a hands-on approach, unafraid to get hands dirty
• Executes strategies around pricing, merchandizing, new products and promotions aimed at increasing efficiencies and driving sales
• Estimates food and beverage needs, and requisitions or purchases food, beverage, supplies and equipment; receives and checks orders to ensure they adhere to specifications. Works with Fulfillment Ops Manager to ensure successful management of inter Store procurement program
• Prepares weekly updates on front of house, beverage and QSR operations, while collaborating closely with corporate and senior leaders to plan activities and achieve goals
• Documents, investigates and resolves employee and guest incidents
• Performs other duties as required or assigned

Compensation: This position pays a base salary of $90,000 - $100,000.

Qualifications

• Bachelor’s Degree
• 3+ years of front of house and/or QSR management experience in a high-volume, fast-paced restaurant
• Exceptional communication, leadership, motivational and team-building skills
• Demonstrated problem-solving, organizational, analytical and business management skills
• Advanced proficiency in Microsoft Office
• Experience with Italian cuisine and wine highly preferred
• Availability to work onsite with a flexible schedule often including evenings, weekends and holidays
• Ability to lift up to 50 pounds
• Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting

Additional Information

BENEFITS AND PERKS

• Medical, Dental, Vision Insurance
• Paid Time Off
• Paid Parental Leave
• 401K with match or RRSP
• Bonus program
• Free family meal daily
• Discounts at Eataly
• Classes on products and Italian cuisine
• Referral bonus program
• and more!

Eataly is an equal employment opportunity employer. It is the Company’s policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws. Eataly also prohibits harassment of applicants and employees based on any of these protected categories. It is also Eataly’s policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.

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