Job Description
The North American Quality Manager will lead and manage the operational performance of the North American Quality, Formulation and Regulatory departments ensuring the successful delivery of the business strategy, Key Performance Indicators and objectives, whilst adhering to Regulatory compliance and achieving commercial success.
You will ensure that the organization is performing efficiently and effectively with a safe, healthy and positive work environment for our teams.
In collaboration with the North American Leadership team undertake operational and strategic decisions for the North American business and collaborate with the European Quality Director to embed and deliver on the Quality Strategy for Treatt.
Duties & Responsibilities The duties and tasks involve the following but are not limited to:
- Regional leadership and overall accountability for the Quality, Formulation and Regulatory departments in North America
- Working with the North American leadership team ensure the North American facility delivers on regional targets
- Working with the European Quality Director deliver the quality strategy for Treatt to support Treatt being the partner of choice for our customers and suppliers
- Support Quality, Formulation and Regulatory area leads with recruitment, objective setting and any performance related issues.
- Lead and monitor Quality Assurance activities to ensure Treatt's products comply with quality standards and that the site meets the requirements for food safety standards.
- Support the Quality Assurance team to identify product safety risks and work with key stakeholders to mitigate these risks.
- Oversee, motivate, mentor and evaluate the Quality, Formulation and Regulatory employees’ performance.
- Present and provide Capex and overhead budgets for all QC equipment, procedures and the Quality, Formulation and Regulatory departmental expenditures.
- Provide support and guidance required to lead adherence to product regulatory and legal requirements.
- Support procurement and commercial teams with any product quality or regulatory queries by answering questions, participating in calls and onsite visits.
- Set and monitor KPIs for the Quality and Regulatory teams.
- Be a strong role model to others by showing integrity, consistency and being informed and considerate.
- Perform such other tasks as are consistent with the general description of the role.
- Deliver on objectives set by the North American General Manager for the strategic and operational direction of the business.
Education & Training Bachelor’s degree in food science, Quality management with proven experience of addressing microbiological risk in food/beverage manufacturing or a related field.
- Minimum 5 years’ experience in leading a Quality team within a beverage, food manufacturing or ingredients industry.
- Proven experience in managing microbiological risks within a manufacturing facility.
- Previous experience in implementation and embedding strategic objectives.
- Curiosity and drive to identify and implement continuous improvements across Quality and Regulatory
- Exceptional ability to communicate complex issues in clear, concise persuasive language both verbally and in writing.
- Good interpersonal skills with the ability to lead, manage, motivate and influence teams and colleagues
Skills & Abilities - Organization skills: You must be a self-motivator with the ability to manage your own workload as well as hit deadlines and thrive in a fast-paced environment.
- Creative and Analytical thinking skills: You must show a keen interest in distillation, analytical methods and problem solving and be able to critically evaluate individual processes and projects, then synthesize their insights to arrive at a summary for overall organizational improvement. You will demonstrate a grasp on business acumen to provide sound judgement to determine next course of action.
- Communication skills: Establish and maintain effective communication with peers and senior management. It is important to be able to speak, listen, and write well as well as hold presentations, facilitate meetings and trainings, and create reports.
- Creativity skills: A Creative capacity is required to assist in generating solutions to unique issues.
- Integrity: An undivided and unbiased state is required while executing tasks. You will be trustworthy, hold confidence and resilience when faced against tough situations.
- People skills/relationship building: A desire to deliver a quality end user experience. Relationship building is required among internal customers to earn trust, respect, credibility with productive interactions.
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