Exam Type: Temporary Exempt (TEX) – Category (CAT) 17
Fill Type: Temporary Substitute/Backfill Exemption under Charter Section 10.104-17.
This is a Temporary Exempt (TEX) Category 17 Appointment from Civil Service rules pursuant to San Francisco Charter Section 10.104-17. This position is excluded by the Charter from the competitive Civil Service examination process and shall serve at the discretion of the Appointing Officer. Duration of this Temporary Exempt Category 17 appointment is limited to two (2) years in four (4) six (6) month increments per CSC Rule 114, Article VI, Sec. 114.26.7.
Application Opening : January 8, 2025
Application Deadline: January 23, 2025
Compensation: $120,926 - $147,030 Annually
Classification Specification:
ListID: TEX-2917-152843 RTF0152842-01135407
At the San Francisco Human Services Agency, we believe in a San Francisco where everyone has the opportunity and support to achieve their full potential. We are comprised of the Department of Benefits and Family Support, and the Department of Disability and Aging Services, and are united by our commitment to deliver essential services that support and protect people, families, and communities.
From financial, nutritional, and employment support to child and adult protective services, health care coverage, affordable childcare, and in-home services for older adults and persons with disabilities, our team lends support for all in need.
Our Commitment to Racial Equity
As we work towards our vision of an inclusive San Francisco, we embrace our responsibility to root out systemic racism by creating services and a workforce which reflect the lived experiences and strengths of the people we serve. We are committed to fostering a work environment where our differences are celebrated and everyone has what they need to thrive--no matter their race, age, ability, gender, sexual orientation, ethnicity, or country of origin. Click here to learn more about what this commitment looks like in action.
Under general direction, the 2917 Program Support Analyst performs a variety of highly complex and responsible professional administrative duties in the planning and coordinating of the activities and programs of the assigned program; coordinates assigned functions and activities among department divisions; and provides highly responsible administrative staff assistance to the assigned executive staff.
Essential Duties and Functions
According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job class and are not intended to be an inclusive list and may include additional duties as assigned.
1. Acts as a liaison between Economic Support & Self-Sufficiency (ESSS) programs, IT department, other Divisions of the Agency and vendors.
2. Manages assigned projects inclusive of monitoring projects, budgetary performance to ensure compliance with applicable specifications, rules, regulations, laws, safeguarding quality of work performed and final products; supervises the preparation of initial and final flow process design and necessary documentation.
3. Collaborates, develops proposals, models, and plans with key stakeholders for the design and implementation of business processes, applications and/or system requirements gathering, and systems, including problem definition, user needs documentation, and end users testing/validation.
4. Provides technical assistance and maintenance of various applications and databases.
5. Assesses and offers solutions to program needs during the development and implementation of re-engineering business processes including the interplay between systems and business processes.
6. Develops end-user documentation and other job aids and coordinates user training and support related to assigned projects.
Education
A baccalaureate degree from an accredited college or university.
Experience
Administration Specialty:
Three (3) years of professional experience in a general administrative capacity of which two (2) years (4000 hours) are in the field of human services. This experience includes responsibility for functions such as budget administration, contract administration, program planning and policy development, or statistical research.
License and Certification
Some positions require possession of a valid California driver’s license.
Substitution for Education
Additional qualifying experience as stated under the experience requirement may be substituted for up to two (2) years of the required education on a year-for-year basis (30 semester/45 quarter units equals one year).
Substitution for Experience
Possession of a Master’s degree in social work, business administration, public administration or related field may substitute for one (1) year of the required experience as described above for all specialties.
Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.
Verification of Experience and/or Education
Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at
Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.
All work experience, education, training, and other information substantiating how you meet the minimum
Resumes will not be accepted in lieu of a completed City and County of San Francisco application.
Applications completed improperly may be cause for ineligibility, or disqualification or may lead to lower scores.
Selection Procedures
The selection process will include an evaluation of applications in relation to minimum requirements and assessment of candidates’ job-related knowledge, skills, and abilities in an oral interview, which may include a written or performance exercise.
Depending on the number of applicants, the Department may establish and implement additional screening mechanisms to comparatively evaluate the
Note: Applicants meeting the minimum requirements are not guaranteed advancement in the selection process.
To find Departments which use this classification, please see
Additional Information
Regarding Employment with the City and County of San Francisco
How to Apply
Applications for City and County of San Francisco jobs are only accepted through an online process.
Visit: and begin the application process.
• Select the “I’m Interested” button and follow instructions on the screen
Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com).
Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.
If you have any questions regarding this recruitment or application process, please contact the exam analyst, Carmen K. Lewis, by telephone at (415) 557-5241 or by email at [email protected] .
All your information will be kept confidential according to EEO guidelines.
The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.
...August 2024How to Apply: Please send a cover letter & resume to ****@*****.*** by July 19, 2024.DESCRIPTIONMorven Museum & Garden has an immediate opening for a part-time horticulturist/gardener. Reporting to the executive director, the successful candidate...
...We have several CPA firm clients looking for experienced Bookkeepers who are ready for the next step in their career. The ideal candidates will be highly motivated, meticulous and enthusiastic with a can-do attitude. Job Description ESSENTIAL DUTIES AND...
...Title: Tourism and Marketing Coordinator- Transform Your Passion for Travel into a Rewarding... ...and help others discover amazing travel experiences? Join our award-winning travel group as... ...Knowledge of social media marketing and digital marketing strategies. Ability to work...
...specialty services including audiology & speech pathology, dermatology, dental, geriatrics, neurology, oncology, podiatry, prosthetics, urology, and vision care. Some medical centers also offer advanced services such as organ transplants and plastic surgery. Connections...
...Overview Investment Banking Summer Internship Analyst - Summer 2026 Key Details: This is a full-time paid internship program spanning ten weeks from June - August 2026. Participation in the internship requires that you are located in the continental United...