Job Description
DESCRIPTION
How often have you had an opportunity to be a founding member of a team that is tasked with solving a huge business problem through innovative technology? If you want to join a fast-paced, innovative team that is making history and breaking new ground for Amazon, this is the place for you.
Amazon Delivery Choices team is seeking an innovative and highly-analytical principal product manager to be part of a startup product team innovating shopping experience and driving vision for delivery experience worldwide. You'll be accountable for the design and strategy of ship options interplay and messaging strategy at Checkout. This is a highly visible position that requires strong collaboration with tech teams, influencing across multiple teams, businesses, and senior leaders (VPs, SVPs). The role requires a deep understanding of customer needs and thinking big about how we can make the customer experience seamless and delightful.
The ideal candidate is experienced product builder and possesses the ability to build strong cross-functional relationships to define and implement a best-in-class customer delivery experience. You have a track record of exceptional performance and love working in a dynamic, ambiguous, fast-paced environment in which managing multiple projects and priorities is the norm. You have excellent judgment and high standards. You articulate well, are a persuasive communicator and a great writer.
You are motivated by complexity and dive deep, but drive simple, innovative solutions for customer-facing experiences. You are excited by technology, passionate about learning and view every customer interaction as an opportunity to create an exceptional customer experience. People trust and respect you and they like to work with you. You are eager to pioneer new experiences, putting the customer first and challenging current experiences.
Key job responsibilities
• Lead product strategy and vision for ship option interplay and messaging at Checkout. Think big about the needs of our customer and Amazon fulfillment network. Drive products and features that will delight the customer and improve our business.
• Define a creative, high quality product roadmap based on product strategy and vision.
• Partner with key Operational, Tech, Business, and Product experts across the company to lead, support, and influence the strategy for the program. Create buy-in for the product strategy and roadmap both internally and with key external partners.
• Write crisp strategy and business-specific documents for a varied audience, including executive leadership and partner teams.
• Proactively identify & clear hurdles and closely manage prioritization to achieve strategic, customer experience, financial, and operational goals.
• Partner closely with engineering leaders to foster a collaborative and empowered culture. Drive dialog with engineering teams to deliver product launches.
• Continuously test and learn, leveraging data to drive decision-making.
About the team
For millions of customers worldwide, the Delivery Experience team provides innovative ways to get what they want and need, enabling the choices they make on every order, every day. During checkout, customers see options such as No Rush, Arrives in fewer trips, and Amazon Day to simplify their delivery experience. This product leader will play a pivotal role and operate with high degree of autonomy to develop vision, align with leaders, develop new features and collaborate with cross-functional teams (checkout, internal DEX teams, last mile) and with product development teams (engineering, UX, science) to define and deliver on product roadmap.
BASIC QUALIFICATIONS
- Bachelor's degree
- Experience owning/driving roadmap strategy and definition
- Experience with feature delivery and tradeoffs of a product
- Experience technical product management
Job Tags
Full time, Worldwide,