Job Description

The Operations Manager I in Facilities Management will supervise entry-level employees and is responsible for leveraging processes and procedures to drive productivity and maximize high-quality deliverables. The incumbent for this role will handle budget allocation while administering adequacy of resources to support business operations for client satisfaction.  

#FS-100

Job Responsibilities

• Monitor and drive day-to-day operations in all facility areas of custodial, grounds, and maintenance services.
• Manage payroll using company software system. 
• Manage quality improvement initiatives and ensure compliance with regulatory and safety standards.  
• Supervise staffing, performance management, training, and resource planning. 
• Work with the facilities team to create and implement new policies and procedures to enhance grounds, custodial and maintenance operational efficiencies.
• Assist the team to resolve inquiries, concerns, and operational complaints. 
• Lead document management activities to ensure compliance.
• Share on-call responsibilities with the Facilities management team on a rotating basis.
• Support weekend and evening events as required on a rotational basis.
• Ensure compliance with all applicable OSHA, EPA and other local, state, and federal regulations and communicate regulations to staff.

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. 

Qualifications

• At least 3-5 years of relevant experience in the related field. 
• High School diploma or equivalent.
• Must be able to work efficiently and independently. 
• Requires ability to solve unique and complex problems that have a broad impact on the business in both the short- and long-term goals.   
• Must have the ability to multi-task, as success in this role will be defined as being able to think quickly and adjust/adapt as necessary to accomplish goals.   
• Must have a valid driver’s license. 
• Ability to respond quickly to changing demands.  
• Strong customer service principles and practices. 
• Must have the ability to influence without having direct authority.   
• Ability to effectively work with internal and external stakeholders at various levels. 
• Prior grounds/landscaping, custodial or maintenance experience preferred. 

Education

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