Job Description
Job Title: Logistics Account Specialist
Job Description The Enterprise Special Services (ESS) team is growing rapidly and seeking a highly skilled and motivated Account Specialist to improve the shipper experience for vendors and sellers who ship with our company's Inbound Transportation. As we continue to drive innovation within transportation and logistics, we consistently evaluate our current network shipper defects and drive improvements through shipper coaching and performance management. In this role, you will work directly with shippers to create solutions and take action to improve shipper performance metrics.
Responsibilities - Monitor, verify, and present data daily
- Overcome transportation disruptions and other barriers in real time
- Identify transportation defect root causes
- Maintain daily logs on assigned shippers
- Lead weekly calls with assigned shippers
- Lead Daily Business Review Stand-up calls
Essential Skills - Experience in the transportation and supply chain industry
- Strong customer service and interpersonal skills
- Self-starter with problem-solving abilities and the capacity to think outside the box
- Experience in freight, vendor management, account management, fleet management, and transportation
Additional Skills & Qualifications - 2 years of experience in logistics, supply chain, or related fields
- Understanding of basic data analytical skills
- Experience writing documents on topics such as process improvement proposals
- Entry-level knowledge of MS Excel; familiarity with Excel spreadsheets and ability to navigate and interpret data
- Interpersonal and customer service skills
- Good relationship-building skills and organizational abilities
- Effective communication skills
Work Environment
The work environment is highly collaborative and friendly, with the ESS team split between three regions: Phoenix, Nashville, and Atlanta. The position is 100% in office Monday - Friday 8am - 5pm. The office is located in a 20+ floor high-rise with amenities such as an in-house café, snack bar, rooftop, and free coffee. The team culture is laid back yet fast-paced, with an emphasis on problem-solving and idea-sharing. Microsoft Excel knowledge is required, and the candidate will be trained on internal transportation management and ground control systems
Pay and Benefits
The pay range for this position is $21.00 - $21.00
Requirements Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Nashville,TN.
Application Deadline
This position will be accepting applications until Jan 21, 2025.
About Aston Carter Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
Diversity, Equity & Inclusion
At Aston Carter, Diversity And Inclusion Are a Bridge Towards The Equity And Success Of Our People. DE&I Are Embedded Into Our Culture Through
- Hiring diverse talent
- Maintaining an inclusive environment through persistent self-reflection
- Building a culture of care, engagement, and recognition with clear outcomes
- Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email
[email protected] for other accommodation options.
Job Tags
Full time, Temporary work, Monday to Friday,