Job Description

About the Role:
Are you passionate about helping others reach their goal of homeownership? Semper Home Loans is seeking a proactive, detail-driven Loan Officer Assistant to support our team at the East Providence, RI branch. In this role, you'll be an integral part of the mortgage process—ensuring clients, loan officers, and partners experience a smooth, responsive, and professional journey from application to closing.

Company Overview:
Semper Home Loans is a nationwide mortgage lender focused on delivering exceptional, personalized service to every client. Our commitment to integrity, efficiency, and transparency empowers families across the country to make homeownership a reality. At Semper, we’re not just building mortgages—we’re building communities.

Key Responsibilities:

• Assist Loan Officers with day-to-day loan pipeline management from initial application to closing.
• Collect, organize, and review borrower documents to ensure accuracy and completeness.
• Communicate directly with borrowers, processors, underwriters, and real estate professionals to maintain momentum on files.
• Conduct initial reviews of applications and credit reports to ensure files meet required lending guidelines.
• Input and update loan information in Encompass and other loan origination platforms.
• Maintain strict compliance with company policies and regulatory guidelines.
• Provide exceptional customer service by responding to borrower questions and needs promptly and professionally.

Qualifications:

• Prior experience in mortgage lending, banking, or administrative support in a similar field preferred.
• Strong organizational skills and ability to manage multiple tasks simultaneously.
• Excellent written and verbal communication abilities.
• High attention to detail with a focus on accuracy and timeliness.
• Proficiency in Microsoft Office (Word, Excel, Outlook); experience with Encompass or other LOS is a plus.
• Positive attitude and ability to thrive in a team-oriented, fast-paced setting.

Position Details:

• This is a full-time, in-office position located in East Providence, RI. Remote work is not available for this role.

Benefits:

• Competitive salary with performance-based incentives.
• Health, dental, and vision insurance.
• 401(k) retirement plan with company match.
• Opportunities for professional growth and advancement.
• Collaborative and positive team environment.

Equal Opportunity Statement:
Semper Home Loans is an Equal Opportunity Employer. We value diversity and are committed to fostering an inclusive workplace for all team members regardless of race, gender, sexual orientation, age, religion, or background.

Ready to Make an Impact?
Join Semper Home Loans and help others realize their dream of homeownership—while building a rewarding career for yourself.

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