Job Description
Office of the Illinois Secretary of State
Alexi Giannoulias
Job Title: Information Systems Specialist I - Desktop Support
Division: Technical Services
Union: IFT
Location: 2701 S. Dirksen Pkwy, Springfield, IL – Sangamon County
Salary: S alary Commensurate with experience – Minimum $5,483.00 monthly
Overview: Performs complicated technical functions and administrative work installing, evaluating, securing, and maintaining physical configuration of hardware, operating system, and software, for large-scale networks.
Duties and Responsibilities: - Perform analysis of end user hardware, software and communication requirements, resulting in the recommendation of new or upgraded components or services; develop detailed plans for hardware and software configurations, network connections, installation schedules and training plans; directs or provides ongoing support to other support teams.
- Supports the use of SCCM and Intune systems to deploy changes when needed. Ensures both the applications and operating systems are patched to correct levels. Diagnose issues with deployments or installations. Improve enterprise processes to ensure environments are up-to-date and secure.
- Works with Cyber and Information security teams to remediate vulnerabilities on end-point devices. Works closely with application development /application support teams to ensure applications are compliant with ILSOS security standards.
- Establish working relationships with all other Support groups within DoIT as well as outside Vendor relationships as needed.
- Ensure all appropriate information is relayed to Property Control and Equipment Control Officer regarding installation, relocation, and/or removal of equipment.
- Participate in various project work groups.
- May be required to act independently in response to unplanned hardware or software failures.
- Performs other duties as required or assigned.
Minimum Requirements: - Requires knowledge skill and mental development equivalent to the completion of two (2) years of college, with Computer Science coursework and two and one-half (2.5) years of technical systems and programming experience as would be gained as an Information Systems Technician.
- Requires the ability to lift, carry and push/pull up to 50 lbs.
- Requires a valid Illinois Driver’s License.
Application Process: - Please visit to apply by completing the online application; you may also upload a resume or other attachments as needed.
- Preference will be given to Illinois residents in the hiring and selection process, in accordance with the Illinois Secretary of State Merit Employment Code.
- Questions regarding this posting or Illinois Secretary of State employment practices may be directed to Job Counselors at our Personnel offices in Chicago (312-793-5515) or Springfield (217-782-4783).
Equal Employment Opportunity Employer. Applicants must be lawfully authorized to work in the United States.
Applicants are considered for all positions without regard to race, color, religion, sex, national origin, sexual orientation, age, marital or veteran status, or the presence of a non-job-related medical condition or disability.
Job Tags
Full time, Relocation,