Job Description

THE POSITION

Washington County Behavioral Health Division within Department of Health and Human Services is actively recruiting a Behavioral Health Quality Improvement Coordinator.


The Behavioral Health Division has broad responsibilities as the local Community Mental Health Program (CMHP) and as a delegate of our local Coordinated Care Organizations (CCO).



About the Opportunity
As a valued Behavioral Health Quality Improvement team member, in this role, you will work in partnership with the Quality Assurance Team and Supervisor in our ongoing efforts to provide beneficial services and support to members of our communities. You will perform a key role in the quality and compliance program in the Behavioral Health Division. Responsibilities may include auditing and monitoring to improve the services provided by the staff of the Behavioral Health Division. Being a self-aware and empathetic individual, you will partner with external partners in the behavioral health system of care. In addition, you will assist in preparing for evaluations of the behavioral health program conducted by oversight entities and implementing the Washington County Behavioral Health Program Quality Assessment and Performance Improvement (QAPI) plan.


Primary Responsibilities may include, but are not limited to:

• Assist in development and/or revision of policies and procedures.
• Audit internal processes and external partners.
• Use data and our findings to improve our services and supports provided.
• Prepare evaluations of the behavioral health program conducted by oversight entities.
• Provide and participate in annual quality trainings and education for the department.
• Serve as a liaison with the State of Oregon, oversight entities, and community stakeholders as needed.
• Respond to complaints and grievances from our members in mental health residential setting.
• Possible opportunities to work on Performance Improvement Plan (PIP), including addressing health inequities in Behavioral Health.
  
  

This position may be eligible for a hybrid work schedule.



Who we are looking for:
The ideal candidate will have a background and understanding of quality or compliance and the ability to understand and interpret the Oregon Administrative Rules (OAR) and Oregon Revised Statutes (ORS). Preferably, they will have minimum of one (1) year of experience in mental health with increasing responsibility for quality assurance activities. Essential qualities also include being an exceptional collaborator and able to develop and maintain positive working relationships with internal staff and external stakeholders. They will also be familiar with the impacts of inequity in health care and have dedicated ethical values that support the department's mission.


It is highly preferred to have credentials in:

• Licensed Professional Counselor, Licensed Clinical Social Worker, Licensed Marriage and Family Therapist, Qualified Mental Health Professional, Qualified Mental Health Associate
• Certified in Healthcare Compliance (CHC)

Studies have shown that women and people of color are less likely to apply for jobs unless they believe they can perform every job description task. We are most interested in finding the best candidate for the job and that candidate may come from a variety of backgrounds and lived experiences. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role, even if you believe you do not meet all the hiring criteria described above.

Why Washington County?
Are you interested in challenging, meaningful, and rewarding work? Join Washington County in our commitment to advancing racial equity. Our Board of Commissioners worked closely with various community stakeholders and subject matter experts to develop an Equity, Diversity, and Inclusion (EDI) Resolution . Adopted in February 2020, this resolution commits to the equitable delivery of Washington County’s services, resources, and opportunities for growth and development to every county resident.

Check Out Our Award-Winning Benefits & Wellness Program on the "Benefits" tab above!

ESSENTIAL JOB DUTIES

Behavioral Health Quality Improvement Coordinator is a working title. This position is classified as a Program Coordinator. Classification descriptions are typically written broadly. To review this classification

MINIMUM QUALIFICATIONS

Education and Experience :
Possession of one of the following criteria:

• Master’s degree in a social service, clinical psychology, counseling, healthcare or related field AND three (3) years of experience in the behavioral health, social services, or healthcare field.
  
  OR
• Bachelor’s degree in social services, clinical psychology, counseling, healthcare, or related field AND five (5) years of experience in the behavioral health, social services, or healthcare field.

Background Investigation:
Please be advised that this position is required to pass a criminal background check post offer.


Please be clear and specific in the applicable sections of the employment application about how your background is relevant. This information must also be consistent with your supplemental question responses. Please note: Answers to the supplemental questions are typically evaluated separately from your application.

SUPPLEMENTAL INFORMATION

Washington County is committed to using a Merit-based System in which recruiting, selecting, and advancing employees is based on their relative knowledge, skills, and abilities.

Our commitment to you:

Washington County values a culture of equity, diverse perspectives, and life experiences. Our organization embraces innovation, collaboration, and work-life harmony. We offer job stability, a comprehensive benefits package, and an opportunity to serve and support our diverse community. We are an equal opportunity employer with a commitment to diversity and an inclusive workforce. Women, minorities, veterans, and people with disabilities are encouraged to apply.

Selection Process

• Apply today! In lieu of a resume, we ask that you complete and submit an online application, which will be used to screen for minimum qualifications (MQs) and to determine starting pay in accordance with the provision of the Oregon Equal Pay Law.
• MQ Review: Human Resources will screen applications for MQs beginning the week after the posting closes. Additional preferred qualifications screening may be applied depending on the number of applications received.
• Subject Matter Expert Review: Your responses to the supplemental questions may be evaluated and scored by a panel of subject matter experts. Your total score for this examination will affect your placement on the eligible list (a list of candidates eligible for interviews).
• Panel Interview(s): Generally, the top 6 – 8 candidates will be invited to participate in a panel interview.
• Conditional Offer: A successful candidate will require to successfully clear a third-party background check as a pre-employment condition and State of Oregon comprehensive background check as a condition of continuous employment.

Please note: candidates that are successful in the evaluation process may have their applications referred for additional vacancies in the same classification, or job family.



Status of Your Application:
You will be advised by e-mail of your status at each step in the application process, from initial application to final employment disposition. Please note that Washington County communicates with all candidates via email. If you "opt out" or "unsubscribe" from email notifications from NEOGOV it will impact our ability to communicate with you about job postings.



Veterans' Preference
If you are a Veteran and would like to be considered for a Veterans' preference for this recruitment, please review the instructions using this link: Veterans' Preference Points .



Accommodation under the Americans with Disabilities Act
Reasonable accommodation is available to anyone whose specific disability prevents them from completing this application or participating in the selection process for this recruitment. To obtain confidential assistance please contact Human Resources 503-846-8606, or e-mail: [email protected] at least 48 hours before any step in the recruitment and selection process for which you feel you need accommodation.



Questions (?) Regarding This Recruitment
Yeji Seo, Talent Acquisition Business Partner
[email protected]



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* Washington County is a drug-free workplace *

Management, Administrative and Professional Personnel System (MAPPS) - FLSA exempt employees are paid on a salaried basis. The premise of salaried/exempt employment is that established compensation recognizes the time and effort needed to accomplish all assigned job duties. Job responsibilities may require work outside of the employee's standard work week or a work week in excess of 40 hours.

Job Tags

Full time, Local area,

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