Front Desk Agent Job at Canterbury Hotel Group, Portland, OR

ZlpDWUJMMmhuenc3aHlDTEhsUXlydkdmVHc9PQ==
  • Canterbury Hotel Group
  • Portland, OR

Job Description

**Front desk evening shift 3 pm-11 pm**

JOIN OUR TEAM !!

We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations, and providing information about rooms, rates, and amenities. If you have a knack for customer service we’d like to meet you. Hotel experience is a plus but is not required. Ultimately, you will help create a pleasant and memorable stay for our guests.

Responsibilities

  • Perform all check-in and check-out tasks
  • Manage online and phone reservations
  • Inform guests about payment methods and verify their credit card data
  • Register guests collecting necessary information (like contact details and exact dates of their stay)
  • Welcome guests upon their arrival and assign rooms
  • Provide information about our hotel, available rooms, rates, and amenities
  • Respond to clients’ complaints in a timely and professional manner
  • Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully furnished to accommodate guests’ needs
  • Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
  • Upsell additional facilities and services, when appropriate
  • Maintain updated records of bookings and payments


Skills

  • Work experience as a Hotel Front Desk Agent, Receptionist, or similar role
  • Experience with hotel reservations software, like Opera,
  • Understanding of how travel planning websites operate, like Booking and TripAdvisor
  • Customer service attitude
  • Excellent communication and organizational skills


Job Type: Full-time

Salary: $16.00 - $16.25 per hour

Benefits:

  • 401(k) matching
  • Dental Insurance
  • Employee discount
  • Health insurance
  • Vision insurance


Schedule:

  • 8-hour shift
  • Day shift
  • Holidays
  • Monday to Friday
  • Night shift
  • Weekend availability


Supplemental pay types:

  • Bonus pay


Experience:

  • Hotel Experience: 1 year (Preferred)
  • Customer Service: 1 year (Preferred)


Shift availability:

  • Night Shift (Preferred)
  • Overnight Shift (Preferred)


Work Location:
One location

Job Tags

Hourly pay, Holiday work, Full time, Work experience placement, Shift work, Weekend work, Day shift, Afternoon shift, Monday to Friday,

Similar Jobs

Integrity Urgent Care

Psychiatric Mental Health Nurse Practitioner - Nursing Home Job at Integrity Urgent Care

 ...providing behavioral health services to residents...  ...Performs initial psychiatric evaluation for patients...  ...additional specialty mental health care (e.g., community...  ...etc.) with Director of Nursing "DON" or their designee...  ...Current Nurse Practitioner or Physician Assistant... 

Emergency Medicine Associates

Physician Assistant (FT) Days - Oncology Hospitalist - Livingston, NJ Job at Emergency Medicine Associates

 ...this position are the following : Participates in data collection related to the patients status and needs. Perform initial hospital admissions and initiate care coordination for patients being admitted either for primary treatment of oncologic issues or medical-... 

University of Alabama, Tuscaloosa

Research Assistant I - 525650 | University of Alabama, Tuscaloosa Job at University of Alabama, Tuscaloosa

 ...Department/Organization:750801 - Alabama Life Research Institute Normal Work Schedule: Varies. Some events are on weekends and evenings. Note to Applicants:...  ...policy . Job Summary: The Research Assistant I assists with research work in support of a... 

Burson

Public relations manager Job at Burson

 ...corporate & services practice. The practice works with clients in the auto, retail, manufacturing, education, Real Estate, GCCs etc. As a PR Manager, you are expected to support day-to-day client activities and provide guidance to junior team members through ongoing counsel... 

MASC Medical

Med Surg Registered Nurse - (RN - Med Surgical) - $17,800 Hiring Incentives Job at MASC Medical

 ...Registered Nurse - Med Surg/PCU - Up to $17,800 Hiring Incentives Florida Fort Myers Compensation: Salary...  ...considered with solid experience) BLS required; ACLS preferred Day and Night Shift Registered Nurse (RN) Sign On/Relocation Bonus...