Job Description

About Us:

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Location Description:

Welcome to the The Belgrove, a distinguished new property in the Pyramid Global Hospitality portfolio set to open this year as a 4-Diamond resort. Located in the heart of West Palm Beach, our resort will feature 150 elegantly designed rooms and villas, multiple exquisite restaurants, a world-class spa, and a stunning golf course. This isn't just a place to work; it's a dynamic and rewarding experience.

At The Belgrove, we pride ourselves on providing exceptional service and creating memorable experiences for our guests. As a member of our team, you'll have the opportunity to work in a supportive and inspiring environment, surrounded by the beauty and energy of West Palm Beach. We offer various positions across various departments, including guest services, food and beverage, housekeeping, spa and wellness, sales and marketing, and more.

Joining our team means joining a close-knit community that values teamwork, professionalism, and a passion for delivering outstanding service. We provide comprehensive training programs to ensure our employees have the skills and knowledge to excel. If you are a dedicated and enthusiastic individual with a passion for hospitality, we invite you to explore the exciting career opportunities at The Belgrove. Take the first step towards a rewarding career by applying today!

Overview:

  Do you embody a refined yet approachable demeanor, with a commitment to delivering an unparalleled guest experience? Do you want to be a part of a hotel that is deeply connected to the local heritage and natural beauty of West Palm Beach? If so, then The Belgrove Resort could be just the place for you! Join our team and bring your charm and grace to create memorable moments for every guest.  

The Full Specialist is responsible for providing luxury facial and nail services in accordance with spa protocols, ensuring that each guest receives the highest quality experience. This position reports directly to the Spa Director and plays an integral role in maintaining the spa’s reputation for excellence.  

  JOB RESPONSIBILITIES:  

1. Guest Services: Perform professional facials, nail services, and esthetic treatments, maintaining consistent quality across all guest interactions. Train new hires on protocols and best practices.  

1. Product and Inventory Management:   Maintain an adequate stock of supplies necessary for all services, including skincare and nail products, linens, and other essential tools.  

1. Facility Standards: Keep workstations neat, clean, and organized, adhering to the luxury standards of the spa.  

1. Collaboration: Provide support in all areas of the spa as needed, ensuring smooth daily operations.  

1. Service Knowledge:   Maintain up-to-date knowledge of all services offered, as well as emerging trends in skincare and nail care.  

1. Client Education: Address guest questions about the products and services provided, offering expert guidance.  

1. Spa Promotion: Actively promote spa treatments, retail items, and special offers to enhance guest experience and revenue.  

1. Team Participation: Attend and contribute to team meetings, trainings, and spa events, supporting the overall goals of the spa.  

1. Flexible Scheduling: Work flexible hours to meet the needs of the spa, including evenings, weekends, and holidays, and support new hire training.  

1. Professionalism: Arrive punctually for all shifts and appointments, maintaining a reliable and professional demeanor .  

1. Additional Duties: Perform other related duties as assigned by the Spa Director to meet the evolving needs of the spa.  

Qualifications:

• High school diploma or equivalent.  

• Minimum of two years’ experience in a luxury spa or hospitality environment preferred.  

• Valid professional Florida State License in esthetics and nail services required .  

• Multiple licenses, including massage therapy, strongly preferred.  

• Passion for delivering exceptional guest service.  

• Ability to perform all luxury treatments listed on the spa menu.  

Job Tags

Holiday work, Local area, Worldwide, Flexible hours, Afternoon shift, All shifts,

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