Job Description

JOB DESCRIPTION

Our Client was founded in 1983 with a clear mission: to enhance the lives of patients on respirators and support the caregivers who serve them. Our focus is on developing ventilation technologies that prioritize safety, effectiveness, and lung protection. We are dedicated to easing the burden on healthcare professionals who work tirelessly every day, helping critically ill patients recover and regain their health. We are committed to helping medical teams deliver the best respiratory care - to anyone, anywhere.

RESPONSIBILITIES

As a Clinical Applications Specialist (CAS), you will have a direct impact on patient care by providing clinical support and education efforts in the North American market. Specifically, you will help prepare and administer educational/CEU support tools needed to introduce and maintain HMI’s product line in the clinical market. A key result of this position will be positive exposure of HMI in the world marketplace, achieving growth and turnover goals via clinical and technical support to customers.

This position reports to the Clinical Operations Manager and directly supports HMI‘s Regional Sales Managers, dealer representatives, independent representatives, direct customers, and clinicians. Territory includes Washington DC and surrounding areas .

Responsibilities include, but are not limited to:

• Accurately represent HMI and HMI products in the marketplace.

• Serve as a resource on clinical practices. Deploy resources efficiently and effectively to meet customer and team expectations.

• Assess the educational needs of customers. Plan and facilitate in-service/continuing education unit (CEU) opportunities in collaboration with the Clinical Operations Manager.

• Help produce key account seminars, presentations, and programs to promote company products, services, and technologies.

• Provide technical and application assistance to the Sales and Service teams.

• Attend and participate in trade shows, seminars, and team meetings.

• Gather competitive information and deliver data to Marketing for use in sales and marketing strategies.

• Frequent travel required, sometimes on short notice.

• All other duties as assigned.

QUALIFICATIONS

• 3 years of critical care experience in the Respiratory Care field.

• Associate’s degree from an accredited higher education institution.

• Registered Respiratory Therapist (RRT) or Respiratory Care Practitioner (RCP) certification.

• Knowledge of the type and clinical application of equipment and services provided by HMI.

• Excellent communication skills (verbal, listening, and written), including the ability to interface effectively with customers and clinicians.

• Computer skills, including Microsoft Office applications.

• Ability to travel in the USA and hold a valid driver’s license in home state.

• Physical and mechanical aptitude to be able to install ventilators and other HMI products.

• Takes initiative and requires limited or no direction for expected tasks.

Preferred :

• 2 years of in-service education or clinical support experience.

• Bachelor’s degree from an accredited higher education institution.

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