Job Description
Overview:
- Under general supervision, oversees workflow of day-to-day duties of the school health office; performs a variety of clinical and clerical functions as assigned by the school registered nurse to optimize a positive learning environment for students and staff. Responsibilities will vary according to the school health program and the school's medical needs.
Responsibilities:
Clinical Excellence/Patient Care
- Assist provider and other clinical staff with obtaining basic vital information preparing patient for examination, treatment and minor surgical procedures.
- Demonstrates competence in the clinical skills necessary to carry out assigned job duties.
- May be required to draw and collect blood and other samples from patients and prepare specimens for laboratory analysis.
- Administer ordered medical and/or vaccines.
- Responsible for tracking system for follow-up appointments related to office visits, laboratory tests and procedures to regularly follow patients monitoring disease status.
- Schedule referrals for patients with specialist or outpatient as requested by the provider. Complete appropriate forms or requisitions needed for referrals or lab testing, including appropriate CPT/ICD-10 coding.
- Provide appropriate and timely documentation in the patient’s electronic health record using standardized workflows and processes
Development and Patient Education
- Answer questions and provide teaching to patients and family members.
- Thoroughly understand testing (lab and procedures) values and relationship to patient status with accountability to take next steps, as appropriate to scope and licensure.
- Be aware of what is happening in clinic/department and the organization by attending clinic/department meetings, reading emails and regularly checking information on the organization’s intranet site.
- Maintain compliance with CLIA, OSHA, Safety and Risk Management guidelines.
- Maintain compliance and behave in a manner consistent with all policies and procedures, including but not limited to Compliance, HIPAA and personnel workplace rules.
- Behave in a manner consistent with all Compliance and HIPAA policies and procedures.
- Maintain regular and consistent attendance at work.
- Demonstrate initiative to improve quality and customer service by striving to exceed customer expectations.
- Balance team and individual responsibilities; be open and objective to other’s views; give and welcome feedback; contribute to positive team goals; and put the success of the team above own interests.
- Perform other duties as requested by Clinic Administrator to facilitate the smooth and effective operations of the office
Qualifications:
License/Certifications: Registered Medical Assistant (RMA) (AMT) - American Medical Technologists (AMT); Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA); Certified Medical Assistant (NCCT) - National Center for Competency Testing (NCCT); Basic Life Support (BLS) within 30 days - American Heart Association (AHA); Driver's License - Secretary of State (SOS); Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA)
Education: H.S. Diploma/GED
Other Knowledge/Skills:
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