Job Description

About Us

For over 60 years, the Trudeau Center has been at the forefront of transforming the lives of individuals with intellectual and developmental disabilities. Our programs make an immediate and long-lasting impact on individuals of all ages, lifting them up by providing the support they need to thrive. And we have big plans to continue growing and evolving that work in the months and years to come.

Our Mission, Vision & Values

• Mission: Our mission is to promote an enhanced quality of life for individuals with developmental disabilities.
• Vision: We envision a diverse community where all people are valued and treated with dignity and have access to resources to help them lead productive lives.
• Values: We serve all individuals with compassion and respect. We are accessible and responsive and actively seek their input to serve their needs better.

The Role

Manage all aspects of billing for the Early Intervention Children’s Department, third-party payers, Ritecare products, and Rhode Island Medicaid, reconciling payments and researching and resolving denials. Provide feedback to administrative staff regarding billing issues and process improvements.

Essential Duties and Responsibilities

• Update and maintain all aspects of the billing systems related to HBCS billing. Ensure that information is always up to date and accurate.
• Create invoices relating to contracted services.
• Track unbillable services.
• Work in a team environment, collaborating with managers to help with overall program organization to ensure an efficient and effective program while supporting the agency’s goals and objectives.

· Follow all agency guidelines and department-specific policies, i.e., sick time or vacation time usage, call-in policies, dress codes, etc., as specified in the personnel manual and HBCS-specific procedures.

• Responsible for performing other duties and job assignments as requested by the Billing Manager.

Experience and Skills

• High School degree or equivalent.
• 2+ years of related experience.
• Knowledge of medical billing is preferred.
• Proficient in Microsoft Office.

Competencies

• Technical Proficiency in Billing Systems
• Attention to Detail and Accuracy
• Analytical and Problem-Solving Skills
• Communication and Interpersonal Skills
• Time Management and Organization
• Knowledge of Policies and Procedures
• Adaptability and Willingness to Learn

Internal/External Relationships

Internal: Frequently – Early Intervention staff and other agency staff.

External: Frequently – Insurance Companies, EOHHS and HP.

Working Conditions

Basic office conditions. Computer operations.

Physical and Mental Requirements

Must maintain confidentiality, prioritize work to meet goals and deadlines, and manage multiple tasks. Should be skilled with computer software, highly organized and detail-oriented, and able to complete assignments. Ability to foster and maintain positive working relationships with employees, individuals served, families and related professionals. Should be able to deal with direct contact with individuals served if needed.

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